Terms and Conditions of  Booking

 

  1. Booking of services and payment.

1.1. Booking of excursion services is made in the following ways: booking and buying services on the site eos-tour.ru, purchase in the offices of EOS.TOURS and through sales offices of the agent network.

1.2. Payment is accepted in cash in Euro or by a Bank card in the currency convenient for you.

1.3 The price does not include meals, unless otherwise specified.

1.4. Entrance tickets to museums, archaeological parks and attractions are paid separately, unless otherwise specified.

1.5. Children under the age of 3, without occupying a separate seat on the bus, travel for free.

  1. Execution of excursions.

2.1 Excursions are carried out on comfortable buses, equipped with air conditioning.

2.2 Excursions are accompanied by licensed CTO guides.

2.3 We recommend that you arrive on the gathering point of the excursion 10 minutes before the specified time. If you are late, contact the company representative by calling 70000295.

2.4 The Company reserves the right, without prior notification, to change excursion routes, if these changes occurred for reasons beyond the control of the company.

  1. Cancellation and refund policy.

3.1 In case of cancelletion of an excursion less than 24 hours before the beginning of the tour, the money will not be refunded.

3.1.1 The grounds for cancellation which are not subject to a refund: cancellation of the excursion less than 24 hours in advance; being late for an excursion; provision of incorrect personal and contact information when booking.

3.2 If you are unable to attend a previously booked tour, due to illness or other serious reasons, you must contact EOS.TOUR by calling 70000295 for a refund and provide a supporting document.

  1. General provisions.

4.1 The Company is not liable for the loss of personal belongings.

4.2. Observe the safety precautions. Otherwise, the Company is not liable for any possible damage to life and health.

4.3 The company is not responsible for the aggravation and complications associated with chronic diseases.